Stop losing inspections when you can’t get to the phone.

Austin talks to your callers and website visitors, answers their questions, and books the inspection they really need into your system.
He handles all your calls so you can stay on the job.

  • Book inspections from phone calls and from your website

  • Only offers days, times, and services you choose

  • Sends every booking into ISN, Spectora, or other systems you already use

Laptop and smartphone displaying the Outcrop logo.
Man sitting at a table looking at his phone with a cup of coffee.

What you get with Austin

More booked inspections

Fewer missed calls and dropped website leads mean more jobs on your calendar.

Less time on the phone

Austin talks to buyers and agents for you, even after hours and on weekends.

Higher revenue per job

If you offer extra services (like sewer scopes, radon, or pools), Austin offers them the same way on every call. That means more clients add them, and your average inspection fee goes up.

No hiring just to cover calls

You don’t have to recruit, train, and replace office staff or pay a call center.

No new system to learn

Austin sends every scheduled inspection into ISN, Spectora, or other tools you already use.

Where inspection jobs slip away now

Running a home inspection business, you lose money every time someone wants to book and never makes it onto your calendar. These jobs don’t show up as cancellations. They just never get booked.

If you’re a solo inspector

When the phone rings, you’re usually in the middle of an inspection.

If you take the call, you feel guilty.
The client is watching you talk on the phone instead of inspecting their house.

If you don’t take the call, you feel frustrated.
You know there’s a good chance you just lost that job.

Most inspectors see the business phone as a necessary evil. They want to spend their time doing solid inspections, not chasing calls and sales conversations.

At night and on weekends, the phone still rings.
It pulls you away from family time.
But you answer anyway, because you know if you don’t, someone else gets the job.

If you have one inspector or more

You may have someone in the office, but not 168 hours a week.

During the day they juggle calls, emails, and other tasks.
Some calls get time and care.
Others are rushed, put on hold, or missed.

You pay for payroll, training, and turnover.
And after hours and on weekends, calls still go to voicemail or a basic answering service, which generally means you lost that job.

You carry the cost of staff and still lose inspections you never hear about.

In both cases, no one is watching the phone and the website all the time.
That is where inspection jobs — and income — quietly disappear.

Austin was built to close that gap, without adding staff or changing your software.

How Austin works

Number One

Inbound demand

Calls and website visitors come in.

Number tw

Austin handles the conversation

Austin answers questions, explains your services, and helps people pick what they need.

Number three

Clean booking or handoff

Austin books the inspection right into your system, or sends the call to you if it’s not a booking.

Not a chatbot. A clear, rule-based booking assistant.

Austin doesn’t guess and he doesn’t make things up.
He follows simple, clear rules you set for your business, based on how you already book inspections.

  • Uses a shared knowledge base built around your services

  • Uses your coverage areas, extra services, and basic rules

  • Books straight into your existing system — no re-typing, no handoffs

Man smiling while looking at his phone next to a laptop.
Person holding and using a smartphone.

One scheduler. Phone and website.

Buyers and agents don’t care how they reach you.
They just want someone who can answer their questions and book the inspection.

Austin uses the same knowledge and rules on:

  • Phone calls

  • Website visitors

So the information is the same no matter how people contact you.


That means the same answers, the same prices, and the same booking rules every time—without training a new person or juggling different services.

Built for home inspectors

Austin is built only for home inspection companies.
He talks with your clients in English and Spanish, on the phone and on your website.

Man holding a clipboard and speaking indoors.

Solo Inspectors

Austin handles your calls and website visitors while you are inspecting, so the work keeps booking. He can speak with your English and Spanish-speaking clients.

Two inspectors reviewing the exterior of a building

Multi-Inspector Firms

Austin answers many calls at the same time from your phone line and website, so you don’t have to juggle office staff or call centers. He can speak with your English and Spanish-speaking clients.

Founder pricing for early inspection companies

Outcrop is onboarding a limited number of inspection companies as founding customers.

Founder pricing is available while we:

  • onboard early adopters

  • gather real-world feedback

  • and publish case studies

This isn’t a beta experiment. It’s a focused rollout.

Man smiling while holding a smartphone.
Man leaning back in a chair, smiling at a desk.

No new OS required.

Outcrop doesn’t replace your existing software.

Austin sits on top of the systems inspectors already use and books cleanly into them using your services, availability, and rules.

  • 24/7 phone, web, and text availability

  • Inspector-owned phone numbers (Telnyx subaccount)

  • No call center contracts

  • Built for real inbound demand

Experience Austin before you decide.

Hear how Austin answers calls and see how website visitors book inspections in real time.

Ready to stop worrying about missed bookings?

© 2026 Outcrop Inspectors. All Rights Reserved.

Website Designed by: Home Inspector Help